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How to Fix an Incorrectly Positioned Google Map Marker for a Google Places Business Listing

We recently just completed moving into our new office space in Boca Raton Florida, so naturally we began the process of updating our address throughout the web. After a couple of weeks we noticed that our address appeared correctly on Google Business Maps but the actual map marker was still pinned to our old address in Miami. This obviously creates multiple issues and needed to be resolved as quickly as possible, luckily it’s a fairly simple process to fix this annoying little bug. If you’re struggling to update your new location on Google Maps, just follow this simple tutorial for step by step instructions on how to properly re-position the Google Map Marker.

Step 1: Report a Problem to Google

Go to Google Maps and enter your business name in the search field. After your incorrect location loads click ‘Report a problem’ located at the bottom right of the map.

Report a Problem to Google

Step 2: Set the Correct Google Map Marker Location

After you click ‘Report a problem’ you will now notice that the Google Map Marker says “Drag to position marker”, simply drag the marker to the correct location on the map. Once you have correctly re-positioned the map marker check the box ‘Marker is incorrectly placed on map’.

Set the Correct Google Map Marker Location

Step 3: Submit the Problem to Google

Now that the Google Map Marker is in the correct location, the last step is to finalize and submit the problem to Google. Before clicking submit, double check that all information is correct and add a note if you like. When ready, simply click the ‘Submit’ button to report your map marker problem to Google. Google will then officially fix and update your location on the map and notify you via email once the problem is resolved. Please note that wait times may vary but in our situation the issue was resolved in 2 days.

submit the Problem to Google

Troubleshooting

If you are having problems getting this tutorial to work please reread the tutorial and try again, if you still cannot get it to work please leave us a comment below and we will respond as soon as possible. Please do not email us with problems regarding this tutorial, only comments will be responded to.

Leave a Comment

4 comments
rmsingson08
rmsingson08

As many as 10% of the markers in my area were incorrectly placed, sometimes by 5-10 km's and one by more than 200 km. so I have my work cut out. 

My question is what to do when multiple markers are superimposed in one spot.. Only one will originally appear on the map but  when I go to move the one I want others pop up in the same place, all incorrectly placed.

Thanks

ericguitarman6648
ericguitarman6648

My address is incorrectly marked on google maps.  They have it 30 miles off and I am contantly haveing trouble getting deliverys and assistance.  Since I am unhealthy and unable to drive this can be a health issue and I strongly plead with you to help me fix it.  Eric Palie is  my name my phone is 928 228 3044 address is 6648 Songbird lane Show Low, AZ 85901 My cross roads are Burton road and Turkey Lake in Show Low AZ 85901.  I am NOT in Lakeside.  Please contact me so we can fix this.  This is the 3rd time I have tried to get it fixed.  The first time they just made it worse.  Need help please.

lpankhurst1
lpankhurst1

I HAVE SENT GOOGLE MAPS FEEDBACK ON AN INCORRECT ADDRESS MARKET (OVER 8 TIMES ALREADY) ... NOBODY IS FIXING THE PROBLEM ... HOW DO I GET GOOGLE MAPS TO FIX IT ?

WE HAVE OPENED A NEW BUSINESS AND PEOPLE ARE BEING DIRECTED TO THE WRONG PLACE ... THIS IS JUST UNBELIEVABLE?

HOPE SOMEONE CAN GIVE ME ANOTHER LINK TO GOOGLE MAPS OR GOOGLE WHATEVER, SO THAT THIS PROBLEM IS ADDRESSED PROPERLY.

THANKS